After adapting and diversifying as a business throughout a year of pandemic, we thought our troubles were pretty much almost over. The light at the end of the tunnel and life resuming back to normal is on the horizon and our new collections for spring and summer are starting to come together. 

Then, we get a message in our Instagram direct messages, claiming to be Instagram, saying we had breached copyright restrictions. Naturally, we wanted to make sure this wasn't the case as we only use our own content all created by our close knit team. There was a link on this message where we could find out more about what the issue was, and that was the hackers way in. 

We we quickly logged out of our own account and any attempts to secure it by entering our information didn't seem to be working. Panic is starting to set in here as we understand the gravity of the situation that someone else, has our account and has locked us out of it. 

Then comes an email, our security phone number and email has been changed so not even we can recover it. When Instagram sends a code to validate who you are, that code is now going to the hacker.